Wireless network troubleshooting

The Radius server that used to require users to enter their card and PIN numbers is no longer online, so we should see fewer problems with the wireless network. Most devices automatically connect to the CHANDLER LIBRARY (SUNSET) network; if they don't, choose it from the available networks list.

Most connection problems can be automatically fixed by running the computer through its repair process.

• For Windows XP computers: right-click the network icon in the system tray (lower right corner) and choose "Repair."
• For Windows 7 computers: left-click the network icon in the system tray, open the Network and Sharing Center, then choose Troubleshoot Problems.

You can also try disconnecting and reconnecting to the network, or rebooting the computer.

If someone can't access a website, such as their email/work website/school website: only standard WWW ports are available. Outlook and many school websites use non-standard ports, so these cannot be accessed on our network.