Listing tips about the new scanner station as we discover them:
Adjusting scans/copies
There is very little adjustment available. Lightness/contrast cannot be changed. Copies/scans of photo IDs or credit cards work best in color, but require $1 per page to print.
Emailing scans
When people email scans, the sender will show up as "No Reply" <public@chandlerlibrary.org>
Monday, March 24, 2014
Tuesday, August 14, 2012
Prescription discount cards
from Mary Sagar's email 8/8/12:
You may have noticed the display near the reference desk that contains the new Coast2Coast Rx discount cards. I just spoke with City Hall about these cards, and they said that we can distribute these cards to anyone who asks -- whether or not they are Chandler residents. The customers should then check to make sure that their pharmacy is participating in the Coast2Coast discount program.
Also, here is a direct link to Coast2Coast's website: http://www.coast2coastrx.com/index.php/faq/
Tuesday, February 7, 2012
Computer Lab
From Sue's email, 2/6/12:
The Quiet Lab is open to adults who need a quiet place to work (far from the maddening crowd). The rules are: no talking, no cell phones, no group work. If people want to talk or work together, they need to sit in the commons area. I'm not ready to open it up to the teens just yet. I need some feedback about whether that's a good idea or not.
It's about keeping quiet. That said, how quiet can a toddler be? I'm guessing not very. Even under the best of circumstances (sleeping). So what age can a kid be expected to remain quiet? 10? 12? It's hard to pin point that exact age but probably not before they could be in the library unattended. The teens can even be in there if they can remain quiet.
The Quiet Lab is open to adults who need a quiet place to work (far from the maddening crowd). The rules are: no talking, no cell phones, no group work. If people want to talk or work together, they need to sit in the commons area. I'm not ready to open it up to the teens just yet. I need some feedback about whether that's a good idea or not.
On kids in the lab, 9/12/12:
It's about keeping quiet. That said, how quiet can a toddler be? I'm guessing not very. Even under the best of circumstances (sleeping). So what age can a kid be expected to remain quiet? 10? 12? It's hard to pin point that exact age but probably not before they could be in the library unattended. The teens can even be in there if they can remain quiet.
Wednesday, December 7, 2011
Art in the library
The art that was in the "tunnel" in the front of Sunset, before the remodel, has been moved to the Basha branch. (12/8/11)
The new public art mentioned in a City of Chandler news release is the glass enclosing the children's room. There is a plaque on the yellow wall outside of it identifying the artist.
The new public art mentioned in a City of Chandler news release is the glass enclosing the children's room. There is a plaque on the yellow wall outside of it identifying the artist.
Saturday, November 5, 2011
Holds messages at checkout
Please note the following hold status in Polaris. If a patron wants to check out an item that has a hold, we can check it out if it has a status of Active or Pending. We cannot check out items with a status of HELD. This means the other patron has already been notified to pick up their hold.
Active—When a hold request is first placed it will have an Active status. The overnight job may change this to Pending if the item is on the shelf.
Cancelled—Cancelled requests can be reactivated. They will automatically be deleted per a setting in System Administration.
Expired—If a hold is not satisfied within the specified period of time, the status automatically changes to expired.
Held—An item has been trapped to fill the hold and has been placed on the hold shelf for pick up by the patron.
Inactive—Inactive holds have an activation date into the future. The future date has been set by a staff member in the staff client or the patron through the PAC.
Pending—This is the RTF (Request to Fill) list that needs to be printed out, items gathered and checked in to either capture the hold or put in transit for hold.
Unclaimed—If the requesting patron does not pick up the held item within the specified period of time, the hold status will automatically changed to unclaimed. These items should be pulled from the hold shelf and checked in to either return them to the shelf, branch or shipped to fill another hold.
Shipped—Is in the process of being shipped to another branch to satisfy a hold.
Active—When a hold request is first placed it will have an Active status. The overnight job may change this to Pending if the item is on the shelf.
Cancelled—Cancelled requests can be reactivated. They will automatically be deleted per a setting in System Administration.
Expired—If a hold is not satisfied within the specified period of time, the status automatically changes to expired.
Held—An item has been trapped to fill the hold and has been placed on the hold shelf for pick up by the patron.
Inactive—Inactive holds have an activation date into the future. The future date has been set by a staff member in the staff client or the patron through the PAC.
Pending—This is the RTF (Request to Fill) list that needs to be printed out, items gathered and checked in to either capture the hold or put in transit for hold.
Unclaimed—If the requesting patron does not pick up the held item within the specified period of time, the hold status will automatically changed to unclaimed. These items should be pulled from the hold shelf and checked in to either return them to the shelf, branch or shipped to fill another hold.
Shipped—Is in the process of being shipped to another branch to satisfy a hold.
Tuesday, August 30, 2011
Collection development - Holds
Copied from Marybeth's 8/12/11 email, "More than 4 holds"
Basically we follow a 4:1 holds ratio for our print materials. Four holds for each copy of a title. When the number of holds exceed this ratio we buy more copies. I monitor a report every day that provides this information so we can get the additional copies ordered so we can get the holds moving. We have found that this system allows us to be more conservative in our purchasing (especially as our collection budget has been reduced) without sacrificing popular materials and what our customers are requesting. It is important to note that when the system is calculating the hold ratio it uses the unique ISBN. Therefore, for those titles that have circulating copies AND PopPicks, both are included to determine the ratio.
Holds for CD music and DVDs are monitored a little differently. Our holds ratio is higher (usually 6:1 or higher) primarily because of the 7 day checkout. We also use the "rotten tomato" rating guide to determine additional purchases.
I would ask those staff members who work with the Friends (Used Books) to review the procedure for adding items to the collection. Donations of some of the latest bestsellers have really helped with some of these long hold lists.
Basically we follow a 4:1 holds ratio for our print materials. Four holds for each copy of a title. When the number of holds exceed this ratio we buy more copies. I monitor a report every day that provides this information so we can get the additional copies ordered so we can get the holds moving. We have found that this system allows us to be more conservative in our purchasing (especially as our collection budget has been reduced) without sacrificing popular materials and what our customers are requesting. It is important to note that when the system is calculating the hold ratio it uses the unique ISBN. Therefore, for those titles that have circulating copies AND PopPicks, both are included to determine the ratio.
Holds for CD music and DVDs are monitored a little differently. Our holds ratio is higher (usually 6:1 or higher) primarily because of the 7 day checkout. We also use the "rotten tomato" rating guide to determine additional purchases.
I would ask those staff members who work with the Friends (Used Books) to review the procedure for adding items to the collection. Donations of some of the latest bestsellers have really helped with some of these long hold lists.
Thursday, August 11, 2011
Teen volunteers
Update from Elisia, Summer 2016:
If you receive teen volunteer applications, please put them in my box, not on my desk. I have applications on my desk that I have already processed, so it will help to keep them separate. Any teen interested in volunteering this summer MUST attend a volunteer overview. They will need to register for this event. Because it is a training, the teen will have to be there, not the parent. They do not have to submit an application before the training. This is for working the SRP table and youth programs. Dates can be found at http://evanced.info/chandleraz/evanced/eventcalendar.asp?ag=&et=&kw=summer+teen&dt=mo&mo=5/1/2016&df=calendar&cn=0&private=0&ln=2.
We will NOT be having our regular Library Lovers weekly volunteering in June and July. This means that pink tapes (excluding adult), holds, recycle and other things that the teens take care of will need to be picked up by staff. Regular volunteering will pick back up in August.
Update from Elisia, July 2015:
Our current volunteer types are:
Library Lovers - pull holds, shelf read, fill children's displays, pull pink tape, other duties as assigned
Arts & Crafters - create felt storyboards and prep for crafts
AR Book Stamping - Stamps AR levels in JF and Reader
Minecraft - Helps with setup, troubleshooting, and breakdown
Book Reviewer
In the past we've had STEAM Club volunteers and other help, so please let me know if you have a certain program or series July-October that you would like volunteers for.
Absences:
If a teen comes to you and says he or she has missed their shift (either earlier that day or sometime in the past) and would like to make up the time, please inform them that they need to contact Elisia to make arrangements. All volunteers have specific scheduled assignments, and it is unfair to staff as well as other volunteers for a teen with a missed shift to make their own time to come in. It adds additional stress for staff who are trying to find something for teens to do, and it possibly takes away from duties assigned to another volunteer.
Volunteers may call in from time to time to let us know they won't be able to make it, so please pass on those messages when you can, even to leave me a note when I am not here, so that we can make arrangements or log the absence.
If you receive teen volunteer applications, please put them in my box, not on my desk. I have applications on my desk that I have already processed, so it will help to keep them separate. Any teen interested in volunteering this summer MUST attend a volunteer overview. They will need to register for this event. Because it is a training, the teen will have to be there, not the parent. They do not have to submit an application before the training. This is for working the SRP table and youth programs. Dates can be found at http://evanced.info/chandleraz/evanced/eventcalendar.asp?ag=&et=&kw=summer+teen&dt=mo&mo=5/1/2016&df=calendar&cn=0&private=0&ln=2.
We will NOT be having our regular Library Lovers weekly volunteering in June and July. This means that pink tapes (excluding adult), holds, recycle and other things that the teens take care of will need to be picked up by staff. Regular volunteering will pick back up in August.
Update from Elisia, July 2015:
Our current volunteer types are:
Library Lovers - pull holds, shelf read, fill children's displays, pull pink tape, other duties as assigned
Arts & Crafters - create felt storyboards and prep for crafts
AR Book Stamping - Stamps AR levels in JF and Reader
Minecraft - Helps with setup, troubleshooting, and breakdown
Book Reviewer
In the past we've had STEAM Club volunteers and other help, so please let me know if you have a certain program or series July-October that you would like volunteers for.
Absences:
If a teen comes to you and says he or she has missed their shift (either earlier that day or sometime in the past) and would like to make up the time, please inform them that they need to contact Elisia to make arrangements. All volunteers have specific scheduled assignments, and it is unfair to staff as well as other volunteers for a teen with a missed shift to make their own time to come in. It adds additional stress for staff who are trying to find something for teens to do, and it possibly takes away from duties assigned to another volunteer.
Volunteers may call in from time to time to let us know they won't be able to make it, so please pass on those messages when you can, even to leave me a note when I am not here, so that we can make arrangements or log the absence.
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